Privacy Policy

1. Introduction

Franchise Reserve ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and protect information when you use our website and services.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly (profile data, applications, documents)
• Information collected automatically (usage data, cookies, analytics)
• Information from third-party verification services

3. How We Use Your Information

We use your information to:

• Process applications and verify member credentials
• Provide matching recommendations and introduce members
• Communicate about your application status and account
• Improve our services and platform
• Comply with legal obligations
• Prevent fraud and ensure security

4. Data Sharing

We only share member information with other active, approved members for the purpose of facilitating matches and partnerships. We do not sell your data to third parties. We may share data with service providers (hosting, analytics) under strict confidentiality agreements.

5. Member Privacy and Visibility

Approved active members can view other active members' profiles within the Franchise Reserve platform only. Profiles are not publicly visible. Member information shared within the platform is for the exclusive purpose of facilitating franchise partnerships.

6. Data Security

We implement industry-standard security measures including encryption, secure authentication, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as required by law. Upon account deletion or termination, we will retain only data required for legal compliance, dispute resolution, or fraud prevention.

8. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data in a portable format or withdraw consent for certain data processing activities. Submit such requests to privacy@franchisereserve.com.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our platform.

10. Contact Us

For privacy inquiries or data requests, please contact us at privacy@franchisereserve.com. We will respond to requests within 30 days.